(And How to Prevent It Next Time)
If you’ve ever walked into your basement after a summer storm and stepped into water, you know the panic that sets in. Your sump pump is supposed to protect your home from flooding, but what happens when it fails?
Whether your pump is silent, stuck, or struggling, this guide from DRC Plumbing and Sewer will walk you through what to do right now—and how to avoid a repeat disaster in the future.
Signs Your Sump Pump May Be Failing
Sometimes, your sump pump gives warning signs before it completely stops working. Pay attention to these red flags:
- Unusual noises: Grinding or rattling may mean the impeller or motor is damaged.
- Runs constantly: A stuck float switch or improper basin size can keep your pump running nonstop.
- Not running at all: Could be a failed motor, stuck float, or electrical issue.
- Musty odors or dampness: Water not being removed properly is a red flag.
- Visible rust or debris: Indicates poor maintenance or wear and tear.
If you’re seeing any of these symptoms, your sump pump may be close to failure—or already there.
What to Do Right Away
If your sump pump has stopped working during a storm or flood event, time is critical. Here’s what to do immediately:
1. Check the Power Source
Ensure your pump is plugged in and the breaker hasn’t tripped. A power outage or surge can stop it cold.
2. Try the Float Switch
Lift the float switch manually to see if the pump activates. If it doesn’t, the switch or motor may be faulty.
3. Inspect the Discharge Line
Sometimes the pump works, but the water can’t escape due to a frozen, clogged, or broken discharge pipe.
4. Clear Debris from the Pit
Unplug the unit and remove any dirt, gravel, or objects that could be jamming the impeller or float.
5. Call DRC Plumbing and Sewer
Even if your sump pump kicks back on, something caused it to stop. Our licensed plumbers can evaluate, repair, or replace the unit before the next storm hits.
How DRC Can Help
At DRC Plumbing and Sewer, we’ve seen it all—from flooded basements to sump pits full of Legos (true story). Here’s how we can help:
- 24/7 emergency sump pump repair
- New sump pump and backup system installations
- Annual maintenance and inspections
- Free silent check valve with any new pump installation (limited-time offer)
We service both residential and light commercial customers throughout Chicagoland. No gimmicks, just honest, expert service.
How to Prevent Future Sump Pump Failures
Now that the water is under control, let’s make sure this never happens again. Here’s how to protect your home and your peace of mind:
Schedule Regular Inspections
Your sump pump should be inspected at least once a year. Our $99 Water Heater Flush + Plumbing Inspection special includes a sump pump checkup.
Keep the Pit Clean
Remove debris, test the float, and pour a bucket of water into the pit monthly to make sure the pump activates.
Install a Battery Backup
Power outages are one of the most common reasons for pump failure. A battery backup system can keep water flowing even when the lights go out.
Replace Older Units
Sump pumps typically last 7-10 years. If yours is pushing that limit, it’s time to replace before it fails.
Bonus Tip: Consider a Water Alarm
Water alarms are inexpensive, battery-powered devices that sit on your basement floor or near your pump pit. If water starts to rise, it alerts you—so you can act fast. Ask us about models we recommend and install.
Don’t Let a Sump Pump Failure Ruin Your Home
Your sump pump is your first line of defense against flooding. Whether yours needs a quick fix, a full replacement, or a backup system, DRC Plumbing and Sewer has you covered.
We’re family-owned, experienced, and committed to protecting your home like it’s our own.
Call us today for a FREE estimate
Mention this blog and get $35 OFF any plumbing service this month!
708-203-7057
Serving Orland Park, Tinley Park, Palos Heights, Oak Lawn, and the surrounding southwest Chicago suburbs.