Customer Reviews

Stories from Some of Our Many Customers

Since 2012, DRC Plumbing and Sewer has been serving the South and Southwest Chicago Suburbs in Cook County and Will County. We’ve helped thousands of customers with their plumbing problems, installation needs, and sewer repair with exceptional customer service. Read some of the many stories from satisfied customers below.

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DRC Plumbing and Sewer
Average rating:  
 64 reviews
 by Sandy Oneill

I had a sump pump failure in the evening. I called DRC and a human answered the phone and said he'd be out in about an hour. Arrived on time and did a wonderful job...often technicians or trainees are sent out on many home maintenance calls nowadays. Not DRC. His magnet is the only one on my fridge now. Sorry I didn't find them sooner.

 by Vicki Arends

Had a problem with 2 of our toilets clogging. DRC Plumbing came out the next day. Derek was very professional. He showed up on time and let me know when he was on his way. He took care of our clog very quickly and explained everything that he was doing. I would definitely use DRC plumbing in the future. Very happy with the work.

Job Well Done

Had problems with my washing machine drain, drop sink drain and kitchen sink drain all backing up at once. Calle DRC Plumbing Sunday night and Derek gave me a call Monday morning and was able to come to my house Monday afternoon. Assessed problem and power rodded the drainpipes to clear the back-up material. Very happy with the work. Derek is a very polite, friendly and experienced plumber. I highly recommend DRC for any plumbing needs..

 by Susan Mohan

A big thank you to Derek & DRC for the great job provided in repairing and correcting all the drain problems under our kitchen sink. Leak found on Sat. night, found DRC on our phone Sun. morning & Derek was here on Mon. morning! Knew exactly what to do and had all necessary equipment/parts. Derek was friendly, polite and very efficient. Job well done!!! Thank you.

 by Mike Doyle
Great Work

We have had DRC do several jobs in our home from a sump pump to water valves and cartridges. Always great work and easily reachable. We would highly recommend Derek and the team at DRC for solid, dependable work.

 by Kelly Larkin

Had an issue with a shower cartridge which resulted in us having to turn off all water in the house until fixed. Derek came out on a Sunday evening and saved the day. Thank you!!

 by Blake Mattix
New water heater

Never been happier to get a recommendation to use DRC plumbing. My water heater was done and I called Derek to see when he could come to install a new one. After some extensive leg work on his part to make sure he could get a high efficiency replacement for me we scheduled an install. Derek had to call to inform me that he would be running late, which I appreciated. When he arrived he was all business. Extremely professional and easy to talk to. Was very conscious of keep my home clean. I would highly recommend him to any of my friends and plan to use his services in the future should I ever have need. A+ experience.

 by Sue Urbanski
DRC Plumbing

After a frantic Saturday with no hot water, my fairly new hot water tank stopped working. Derek answered my call late Saturday night, trouble shooted with me what the problem could be and walked me through steps to relite the pilot light. Nothing worked. Derek came out to my house on a Sunday afternoon to install a new hot water tank. He is professional, friendly and reliable. I have used Derek for other plumbing issues such as broken pipes & new toilets. Derek can do anything.
I appreciate that he answers & returns calls day or night. Thank you, Derek, for always helping us out. Derek is the BEST plumber EVER!! I give DRC Plumbing, 100 Stars!

 by Vince and Pat Rybicki

We have had Derek as our plumber for over 15 years. He was recommended to us by my wife's sister who knew his family from church. Over 15 years we have had Derek out to our home for everything from replacing sump pumps, new hot water heater, iron sewage pipes that had rusted out, toilets to opening up clogged drains and pipes. Every time Derek has been timely and helpful with solving our problems. Most recently we had a emergency leak in a water supply pipe and found out that our main water shut offs were not working. Derek made the time in a busy day to save us. We have recommended DRC to many of our friends and neighbors and all have been very pleased. Derek is a good guy and one hell of a plumber.

 by Mark M
Sum Pump Install

I had a new sum pump installed by Derek the technician. He was very professional and knowledgeable. I feel confident the job was done right. This was the second time I've used DRC. Would recommend to use this company.

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